ARP Achieves ISO 9001:2015 Certification

 

ARP American Research Products recently achieved ISO 9001:2015 certification, an important milestone that reflects our commitment to delivering the highest customer service standards across the ARP business.

What is ISO 9001:2015 Certification?

ISO 9001:2015 is an internationally recognized standard that sets out the quality management system (QMS) criteria. It is based on several quality management principles, including a strong customer focus, top management involvement, a process approach, and continual improvement. Achieving this certification demonstrates ARP’s dedication to providing products and services that consistently meet customer and regulatory requirements.

Our Journey to Certification

Obtaining the ISO 9001:2015 certification was a comprehensive process that involved rigorous assessments and improvements to our quality management system. Our team worked diligently to ensure that every aspect of our operations aligns with the highest standards of quality and efficiency. This certification is not just a one-time achievement but a testament to our ongoing commitment to excellence.

What This Means for Our Customers

Our ISO 9001:2015 certification gives our customers even greater confidence in ARP’s products and services. This certification guarantees that our processes are streamlined, efficient, and continually improving, ensuring we meet and exceed customer expectations. It means that our customers can trust that they receive the best products and services from ARP. This certification is a testament to our customer-centric approach. By adhering to the ISO 9001:2015 standards, we can better understand and meet the needs of our customers, fostering stronger relationships and greater satisfaction. It ensures that we consistently provide high-quality products and services that our customers can rely on.

Commitment to Continuous Improvement

ISO 9001:2015 is not just a one-time achievement; it’s a commitment to ongoing excellence. We are dedicated to continuously enhancing our quality management system to ensure we remain at the forefront of the industry, providing innovative and reliable solutions for our customers. This commitment to continuous improvement means we are always looking for ways to better serve our customers and meet their evolving needs.

ISO 9001:2015 certification further positions ARP as a trusted distributor in the biotech industry. Achieving this certification is a significant accomplishment for ARP American Research Products.

We look forward to continuing our journey of quality and innovation, confident that our ISO-certified processes will drive our success and the success of our customers.